PRIVACY

1. PRIVACY POLICY

 

Giftwell is concerned about your privacy and wants you to be familiar with how it collects, uses and shares your information. Giftwell collects some or all of the following information whenever you sign up for or use the various Services, including, but not limited to, the Website. Capitalized terms not defined in this Privacy Policy are defined in the Terms and Conditions for Giftwell, located at www.giftwell.hk/general/terms. You expressly consent to the processing of your Personal Data according to this Privacy Policy.

 


2. TYPES OF INFORMATION WE COLLECT

 

Giftwell collects Personal Information and Anonymous Information from you when you use the Services, including when you visit the Website, and/or send us information or communications. "Personal Information" means information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any information about you that is associated with or linked to any of the foregoing information. "Anonymous Information" means information that is not associated with or linked to your Personal Information, including any feedback you may provide. Anonymous Information does not permit the identification of individual persons. We collect and use Personal Information and Anonymous Information as described in this Privacy Policy.

 

Personal Information You Provide to Us - We may collect Personal Information that you submit to us voluntarily through your access and/or use of the Service, including your name, address, and contact information such as phone numbers or e-mail addresses. We also retain information on your behalf, such as your search criteria. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us. When you participate in one of our surveys, we may collect additional profile information. We may also collect Personal Information at other points in our Website that state that Personal Information is being collected. If you provide us information over phone or fax, we may add that information to the information we have collected.

 

Personal Information Collected Via Technology - As you access and/or use the Website and/or any other Services, we may collect certain information, such as unique identifiers for your wireless communication device, your Product purchase preferences, the GPS locations from which you order the Products, and details involving the time, place, cost, number of items and other features of your orders. In addition, to make the Services more useful to you, we may use technological means to collect Personal Information from you, including the Uniform Resource Locator (URL) you just came from, the URL you go to next, your browser type, operating system, domain name, time/date stamp, and your Internet Protocol (IP) address. We may also use cookies to collect Personal Information from you about your use of our Services. A cookie is a small amount of information that is sent from a web server to your browser and stored on your computer's hard drive. You expressly consent to our use of cookies when you use our Services or Website. If you choose to disable cookies, some areas of our Website may not work properly. Like most Internet services, we may automatically gather this Personal Information and store it in log files each time you visit our Website or use the Application. Web pages may contain electronic images (called a "single-pixel GIF" or "web beacon") that are used to count users who have visited that page, or to access certain cookies.

 


3. HOW WE USE YOUR INFORMATION

 

In general, we use your Personal Information to respond to your requests as submitted through the Services and for Vendor Partners to expect your arrival. In addition, we may use your Personal Information to determine your purchase preferences, to better understand how the Websites, and other Services are used; and to send you administrative e-mail or SMS text notifications.

 

We may share your Personal Information with third parties (including our Vendor Partners) to fulfill your requests for Products, and we may share your Personal Information with third parties who perform services for us or on our behalf (including our payment processor or our service providers who provide support for the Services). These third parties are required not to use your Personal Information other than to provide the services requested by Giftwell. You expressly consent to the sharing of your Personal Information with these third parties.

 

We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this Anonymous Information to analyze request patterns, usage patterns and other statistical data so that we may enhance our Services, including our Website. Giftwell reserves the right to use and disclose Anonymous Information to third parties in its discretion.

 

We may share some or all of your Personal Information with our affiliates, in which case we will require our affiliates to honor this Privacy Policy. If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

 

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary (a) to comply with relevant laws, rules or regulations or to respond to subpoenas or warrants served on Giftwell; or (b) to protect and defend the rights or property of Giftwell or users of our Services.



4. FEEDBACK

 

If you provide feedback on any of our Services, we may use such feedback for any purpose, provided we will not associate such feedback with your Personal Information. Giftwell will collect any information contained in such communication and will treat the Personal Information in such communication in accordance with this Privacy Policy.

 


5. HOW WE PROTECT YOUR INFORMATION

 

We use reasonable measures to maintain the security of your Personal Information. Giftwell does not directly store or manage your credit card number. While Giftwell has numerous safety features built in to reduce the risk of unauthorized charges, Giftwell does not have direct control or responsibility for the credit card data.

 

Please be advised, however, that the Internet, mobile devices, and other various networking communication media are not entirely secure, and your information may therefore be subject to interception or loss, which is beyond our control. Accordingly, Giftwell assumes no responsibility or liability for disclosure of your information (personally identifiable or otherwise) due to errors in transmission, unauthorized third party access or other causes beyond Giftwell's control.

 

 

6. PRIVATE POLICY UPDATES

 

This Privacy Policy is subject to occasional revision in accordance with our Terms and Conditions. In any event, changes to this Privacy Policy may affect our use of Personal Information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Information, you must notify us prior to the effective date of the changes. Continued use of any Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. The word "including" means "including without limitation".

 

 

7. CONTACT US

 

Should you have any questions or concerns regarding this Privacy Policy, please contact us at support@giftwell.hk.